Privacy Policy

Last Updated: 22 February 2026

CoatCraft Solutions ("we", "our", or "us") operates the website https://coatcraftsolutions.com and provides epoxy flooring and industrial coating services across Maharashtra, India.

1. Information We Collect

We may collect the following information when you contact us through our website or WhatsApp:

• Full Name
• Phone Number
• Email Address
• Company Name
• Project requirements and site location
• Any information voluntarily provided by you

2. How We Use Your Information

• To respond to inquiries
• To provide quotations and service details
• To communicate project updates
• To improve our services
• To maintain internal records

3. WhatsApp Communication

If you contact us via WhatsApp, you consent to receive service-related messages, quotations, updates, and customer support communication through WhatsApp Business.

We do not send spam or promotional messages without customer consent.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party providers such as:

• Web hosting providers
• WhatsApp Business / Meta Platforms
• Cloud infrastructure providers

5. Data Retention

We retain personal information only as long as necessary to fulfill service requests and comply with legal requirements.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access or misuse.

7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at:

Email: coatcraftsolutions@gmail.com

8. Data Deletion Instructions

If you wish to delete your personal data, please email us at:

Subject: Data Deletion Request

We will process your request within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Contact Information

CoatCraft Solutions
Pune, Maharashtra, India
Phone: +91-7745889111
Email: coatcraftsolutions@gmail.com
Website: https://coatcraftsolutions.com